Contact & support
Questions about joining a group, a payment you have made, a savings plan, or a disagreement — write to us here.
Reach the organiser directly
[phone number]
[email address]
WhatsApp group members can also ask in the group chat.
Placeholder details — the organiser should replace these with real contacts.
Response times
We aim to reply within [X] working days. Payment confirmation queries are usually cleared on the same day the organiser checks the bank statement.